Course curriculum

  • 1
    Introduction to Making Change Work
  • 2
    Part 1
    • Chapter 1: Your Change-Ready Organization
    • Chapter 2: A Tale of Two Decision Makers
    • Chapter 3: Why Change Fails and Why You Should Do It Anyway (Hard Truth #1)
    • Chapter 3: Why Change Fails and Why You Should Do It Anyway (Hard Truth #2)
    • Chapter 3: Why Change Fails and Why You Should Do It Anyway (Hard Truth #3)
    • Chapter 3: Why Change Fails and Why You Should Do It Anyway (Hard Truth #4)
    • Chapter 3: Why Change Fails and Why You Should Do It Anyway (Hard Truth #5)
    • Chapter 4: Leading with Faces, Not Figures (Ingredient 1)
    • Chapter 4: Leading with Faces, Not Figures (Ingredient 2)
    • Chapter 4: Leading with Faces, Not Figures (Ingredient 3)
    • Chapter 4: Leading with Faces, Not Figures (Ingredient 4)
    • Chapter 4: Leading with Faces, Not Figures (Ingredient 5)
    • Chapter 4: Leading with Faces, Not Figures (Emerging Signals)
    • Chapter 5: The People Paradox: Busting the Blueprint Myth and Why You Need to Revise Your Working Models
  • 3
    Part 2
    • Chapter 6: Opening Doors to Change
    • CHAPTER 7: Decrypting Your Cultural DNA
    • Chapter 8: How to Turn Resistance into Results
  • 4
    Part 3
    • Chapter 9: Mapping the Relationship Systems That Shape Culture & Change
    • Chapter 10: The Business Case for Getting the “People Thing” Right
    • Chapter 11: Your 8-Day Change Plan
    • Final Word and Next Steps